Senior Product Specialist in Willoughby

Senior Product Specialist in Willoughby

Willoughby Full-Time 135000 - 165000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead product development and manage a telecommunications portfolio from concept to launch.
  • Company: Dynamic telecommunications company focused on innovation and customer satisfaction.
  • Benefits: Flexible working options, staff mobile plans, and additional leave benefits.
  • Other info: Enjoy a blended working model with opportunities for career growth.
  • Why this job: Make an impact in tech while developing your skills in a collaborative environment.
  • Qualifications: Experience in product development and strong analytical skills required.

The predicted salary is between 135000 - 165000 $ per year.

You'll lead product development, delivery and in-life management across a telecommunications portfolio. Reporting to the Head of Product, you'll take assigned initiatives from opportunity assessment and commercial analysis through to implementation, launch and post-launch review. You'll work closely with internal teams and external partners to develop and deliver products and services that meet customer needs and business priorities. This is a broad, hands-on role in a small team where you'll manage multiple responsibilities, work independently and collaborate with colleagues and partners to deliver outcomes.

Key responsibilities

  • Identify product opportunities and contribute recommendations to the product roadmap.
  • Develop commercial analysis, pricing and promotion recommendations, and support business cases.
  • Lead product development and go-to-market delivery for assigned initiatives, including requirements, business rules and acceptance criteria.
  • Manage implementation plans, milestones, dependencies, risks and stakeholder updates.
  • Plan and lead user acceptance testing, coordinate defect resolution and provide release-readiness recommendations.
  • Coordinate customer journeys, website content, notifications, FAQs, support materials and partner instructions.
  • Validate product configurations, business rules and customer-facing legal and rate documents against approved requirements.
  • Review marketing materials for accuracy and consistency with approved product details.
  • Monitor competitor activity, market developments and product performance, and recommend improvements.
  • Manage assigned products in life, including investigating issues and developing improvement or decommissioning plans.

About you

  • Demonstrated experience owning product development, implementation and in-life management.
  • The ability to understand technical product specifications and translate them into clear business requirements and customer outcomes.
  • Strong commercial and analytical skills, including pricing analysis and business cases.
  • Experience planning and coordinating user acceptance testing.
  • Clear written communication and excellent attention to detail.
  • Proficiency with Microsoft Office, particularly Excel, as well as project management and AI tools.
  • The ability to manage varied responsibilities independently while collaborating effectively with colleagues and partners.
  • A proactive, customer-centric approach and a passion for technology.
  • A broad role with involvement across a telecommunications product portfolio.
  • The opportunity to build skills across product development, delivery and in-life management.
  • A blended working model, combining in-person collaboration at the Chatswood office with flexible working options.
  • Staff benefits, including access to up to two mobile plans and additional leave to help top up a low annual leave balance.

Senior Product Specialist in Willoughby employer: Career Advocate

As a Senior Product Specialist at our Chatswood office, you'll thrive in a dynamic and collaborative environment that values innovation and customer-centric solutions. We offer a blended working model that promotes flexibility while ensuring you have the support of a close-knit team, alongside unique benefits like access to mobile plans and additional leave options. Join us to enhance your skills in product development and management, all while contributing to a telecommunications portfolio that makes a real impact.

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Contact Details:

Career Advocate Recruitment Team

We think you need these skills to ace Senior Product Specialist in Willoughby

Product Development
Commercial Analysis
Pricing Strategy
Go-to-Market Delivery
User Acceptance Testing
Stakeholder Management
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