At a Glance
- Tasks: Lead product development and manage a telecommunications portfolio from concept to launch.
- Company: Dynamic telecommunications company focused on innovation and customer satisfaction.
- Benefits: Flexible working options, staff mobile plans, and additional leave benefits.
- Other info: Enjoy a blended working model with opportunities for career growth.
- Why this job: Make an impact in tech while developing your skills in a collaborative environment.
- Qualifications: Experience in product development and strong analytical skills required.
The predicted salary is between 135000 - 165000 $ per year.
You'll lead product development, delivery and in-life management across a telecommunications portfolio. Reporting to the Head of Product, you'll take assigned initiatives from opportunity assessment and commercial analysis through to implementation, launch and post-launch review. You'll work closely with internal teams and external partners to develop and deliver products and services that meet customer needs and business priorities. This is a broad, hands-on role in a small team where you'll manage multiple responsibilities, work independently and collaborate with colleagues and partners to deliver outcomes.
Key responsibilities
- Identify product opportunities and contribute recommendations to the product roadmap.
- Develop commercial analysis, pricing and promotion recommendations, and support business cases.
- Lead product development and go-to-market delivery for assigned initiatives, including requirements, business rules and acceptance criteria.
- Manage implementation plans, milestones, dependencies, risks and stakeholder updates.
- Plan and lead user acceptance testing, coordinate defect resolution and provide release-readiness recommendations.
- Coordinate customer journeys, website content, notifications, FAQs, support materials and partner instructions.
- Validate product configurations, business rules and customer-facing legal and rate documents against approved requirements.
- Review marketing materials for accuracy and consistency with approved product details.
- Monitor competitor activity, market developments and product performance, and recommend improvements.
- Manage assigned products in life, including investigating issues and developing improvement or decommissioning plans.
About you
- Demonstrated experience owning product development, implementation and in-life management.
- The ability to understand technical product specifications and translate them into clear business requirements and customer outcomes.
- Strong commercial and analytical skills, including pricing analysis and business cases.
- Experience planning and coordinating user acceptance testing.
- Clear written communication and excellent attention to detail.
- Proficiency with Microsoft Office, particularly Excel, as well as project management and AI tools.
- The ability to manage varied responsibilities independently while collaborating effectively with colleagues and partners.
- A proactive, customer-centric approach and a passion for technology.
- A broad role with involvement across a telecommunications product portfolio.
- The opportunity to build skills across product development, delivery and in-life management.
- A blended working model, combining in-person collaboration at the Chatswood office with flexible working options.
- Staff benefits, including access to up to two mobile plans and additional leave to help top up a low annual leave balance.
Senior Product Specialist in Willoughby employer: Career Advocate
As a Senior Product Specialist at our Chatswood office, you'll thrive in a dynamic and collaborative environment that values innovation and customer-centric solutions. We offer a blended working model that promotes flexibility while ensuring you have the support of a close-knit team, alongside unique benefits like access to mobile plans and additional leave options. Join us to enhance your skills in product development and management, all while contributing to a telecommunications portfolio that makes a real impact.