CARED is hiring to streamline the participant journey from initial enquiry to the first booked appointment. You will coordinate intake, referrals, practitioner matching and Service Agreements, with a focus on rapid, clear follow-through and excellent communication.
The role emphasizes structured intake conversations, timely callbacks, and accurate CRM management, with an expectation to support a startup environment and deliver fast, quality outcomes for participants.
Participant Journey Lead, NDIS Intake & Booking in Sydney employer: CARED
At CARED, we pride ourselves on being an exceptional employer that values flexibility, autonomy, and meaningful work. Our innovative health tech environment allows Occupational Therapists to connect with clients in a way that truly matters, while enjoying competitive rates and the support of a collaborative clinician community. With the freedom to choose your hours and work from anywhere in Australia, you can maintain a fulfilling career without compromising your personal life.
