At a Glance
- Tasks: Engage with stakeholders to gather requirements and translate them into user stories.
- Company: Carecone Australia, a leader in public sector solutions.
- Benefits: Competitive salary, flexible work options, and professional development opportunities.
- Other info: Opportunity to work on large-scale transformation programs and grow your career.
- Why this job: Join a dynamic team and make a real impact in the public sector.
- Qualifications: 8-10 years of Salesforce experience and strong stakeholder management skills.
The predicted salary is between 90000 - 110000 $ per year.
- Overview
- Talent Acquisition Consultant at Carecone Australia
- Role: Salesforce Business Analyst
Responsibilities
- Engage with business stakeholders to gather, document, and prioritize requirements.
- Translate business processes into detailed user stories , acceptance criteria, and functional designs.
- Analyze and recommend solutions leveraging
- PSS data models ,
Experience Cloud portals ,
FSL scheduling , and
Salesforce Shield security features .
- Support solution architects and developers with clarifications during design and build.
- Conduct system demos, UAT support, and training sessions with business users.
- Ensure solutions comply with public sector standards , security, and governance requirements.
- Act as a liaison between technical teams, business units, and end users.
- Required Skills & Experience
- 8-10+ years of Salesforce Business Analyst or Consultant experience.
- Hands-on knowledge of
Public Sector Solutions and government processes.
- Familiarity with
Experience Cloud
- (community/portal use cases),
- FSL
- (workforce/service management), and
- Shield
(encryption, monitoring, compliance).
- Strong skills in requirement gathering, documentation, and stakeholder management.
- Salesforce
- Business Analyst or
Administrator certification preferred; PSS/Experience Cloud certification a plus.
- Preferred Qualifications
- Experience in large-scale public sector transformation programs .
- Understanding of Agile methodologies (Scrum, SAFe) and backlog management tools (Jira, ADO).
- Strong communication, presentation, and facilitation skills.
How to Apply
Interested people can share their resume at shalini. tomar@carecone. com. au or can reach me on
+61 2 8319 5549 .
#J-18808-Ljbffr
Salesforce Business Analyst in Sydney employer: CareCone Group
CareCone Group is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Joining our team means being part of a forward-thinking organisation dedicated to delivering high-quality IT solutions while ensuring compliance with Australian working rights.
