Role
Business Analyst - Telecom (OSS/BSS).
Location
Sydney
Responsibilities
- Work with telecom stakeholders to understand business objectives and convert them into OSS/BSS requirements.
- Analyze and document requirements related to customer onboarding, billing, charging, order management, and service provisioning.
- Perform gap analysis between existing telecom systems and proposed OSS/BSS solutions.
- Develop BRDs, FRDs, user stories, and acceptance criteria for OSS/BSS initiatives.
- Collaborate with solution architects and development teams to design scalable telecom business solutions.
- Support integrations between CRM, billing, mediation, provisioning, and network inventory systems.
- Map AS-IS and TO-BE telecom business processes to support digital transformation initiatives.
- Participate in data migration, product catalog setup, and configuration activities within OSS/BSS platforms.
- Coordinate SIT/UAT activities, validate end-to-end flows, and ensure alignment to business expectations.
- Prepare stakeholder presentations, training material, and support deployment & post-go-live stabilization.
Contact
Send updated resumes to or call +61 251 103 879.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Information Services, Technology, Information and Media, and Telecommunications
Business Analyst - Telecom (OSS/BSS) in Sydney employer: CareCone Group
CareCone Group is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Joining our team means being part of a forward-thinking organisation dedicated to delivering high-quality IT solutions while ensuring compliance with Australian working rights.
