Senior Security Analyst – Zscaler ZIA
Role: Sr. Security Analyst – Zscaler ZIA
Job Opportunity
- Full working rights (No sponsorship available)
Key Responsibilities
- Provide daily operational support for Zscaler ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access) environments.
- Monitor Zscaler dashboards and logs to identify and troubleshoot access, performance, and connectivity issues.
- Handle user onboarding, policy changes, and access provisioning in ZIA and ZPA portals.
- Work with end users and support teams to resolve incidents and service requests related to internet and private application access.
- Maintain and update Zscaler configurations in line with security and compliance requirements.
- Coordinate with Zscaler support for issue escalation and resolution.
- Document standard operating procedures, knowledge articles, and incident resolution steps.
- Perform routine health checks, report generation, and compliance verification.
Required Skills & Experience
- Strong hands on experience with Zscaler ZIA and ZPA platforms.
- Good understanding of internet security, cloud access, and private application access concepts.
- Experience in configuring and troubleshooting Zscaler policies, rules, connectors, and client connectors.
- Familiarity with tools like Zscaler Admin Portal, Packet Capture, and Log Analysis.
- Basic knowledge of networking concepts: DNS, IP, VPN, SSL, GRE/IPSec tunnels.
- Strong problem solving and communication skills.
- ITIL based ticket management (e.g., ServiceNow, Remedy) experience preferred.
Seniority Level
Mid‐Senior level
Employment Type
Full‐time
Job Function
Information Technology
Industries
Staffing and Recruiting
To express interest, kindly share your updated resume at or contact us at +61 280 035 233.
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Sr. Security Analyst - Zscaler ZIA employer: CareCone Group
CareCone Group is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Joining our team means being part of a forward-thinking organisation dedicated to delivering high-quality IT solutions while ensuring compliance with Australian working rights.
