At a Glance
- Tasks: Provide desktop support and manage technical issues for clients.
- Company: Join a dynamic team in Melbourne focused on tech solutions.
- Benefits: Permanent position with opportunities for growth and development.
- Other info: Ideal for tech enthusiasts looking to advance their careers.
- Why this job: Make a difference by solving real tech problems every day.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 62100 - 75900 $ per year.
- Desktop Support Engineer (Australian only)
- Position: Permanent
- Need only Local (Australian) Candidate
- Desktop Support Engineer Responsibilities and Duties
- Oversee and update assigned support service requests.
- Handle daily technical support activities on desktop support, data network and server management.
- Grow clients and communicate to Account Manager by determining new opportunities for optimization.
- Setup desktop computers and peripherals and test network connections.
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software.
- Develop and manage effective professional working relationships with contractor personnel, coworkers and clients.
- Adhere to policies as per corporate manuals and directives.
- Extend computer support for systems software and hardware.
- Setup computers and install software for various applications and programs.
- Interact with staff on desktop problems and their resolution.
- Network and connect computers within organization to better communication.
- Order or buy computer systems and liaise with purchase and supplies department.
- Maintain computer peripheral devices like printers and resolve associated problems.
- Ensure hardware shipments are properly transported and stored correctly in the stockroom.
- Core, Advanced & Technical Skills
Core skills
- Knowledge of computer science
- Knowledge of software engineering
- Background in IT
- Ability to multitask
- Keep calm under pressure
Advanced skills
- Programming experience
- Network security experience
- Training experience
- Preferred Certifications
- Microsoft Certified Professional (MCP)
- Microsoft Certified Solutions Expert (MCSE)
- Information Technology Infrastructure Library (ITIL)
- Interested candidates can apply or share updated CV on or can reach me on
- Regards
- Purnima
- #J-18808-Ljbffr
Desktop Support Engineer in Melbourne employer: CareCone Group
CareCone Group is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Joining our team means being part of a forward-thinking organisation dedicated to delivering high-quality IT solutions while ensuring compliance with Australian working rights.
We think you need these skills to ace Desktop Support Engineer in Melbourne
Technical Support
Desktop Support
Data Network Management
Server Management
Client Communication
Computer Setup and Configuration
Network Connection Testing
