- Develop, configure, and customize ServiceNow applications based on business requirements.
- Implement and maintain ITSM modules, including Incident Management, Problem Management, Change Management, Request Management, and Service Catalog.
- Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
- Configure Flow Designer, Workflow Editor, Notifications, and Service Catalog items.
- Develop and maintain Service Portal components and forms.
- Integrate ServiceNow with third‐party applications using REST APIs, SOAP APIs, and IntegrationHub.
- Work with CMDB, Discovery, and Configuration Management processes.
- Participate in requirements gathering, technical design, testing, deployment, and production support.
- Troubleshoot platform issues and optimize application performance.
- Follow ServiceNow development best practices, security standards, and upgrade procedures.
Job Title : ServiceNow Developer
Location : anywhere in Australia
Mode: Permaent
Key Responsibilities
- Develop, configure, and customize ServiceNow applications based on business requirements.
- Implement and maintain ITSM modules, including Incident Management, Problem Management, Change Management, Request Management, and Service Catalog.
- Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
- Configure Flow Designer, Workflow Editor, Notifications, and Service Catalog items.
- Develop and maintain Service Portal components and forms.
- Integrate ServiceNow with third‐party applications using REST APIs, SOAP APIs, and IntegrationHub.
- Work with CMDB, Discovery, and Configuration Management processes.
- Participate in requirements gathering, technical design, testing, deployment, and production support.
- Troubleshoot platform issues and optimize application performance.
- Follow ServiceNow development best practices, security standards, and upgrade procedures.
Required Skills and Experience
- 3–8 years of experience in ServiceNow development and administration.
- Strong hands‐on experience with the ServiceNow platform and JavaScript.
- Experience with ITSM modules: Incident, Problem, Change, Request, and Service Catalog.
- Proficiency in Business Rules, Client Scripts, Script Includes, UI Policies, and ACLs.
- Experience with Flow Designer and workflow automation.
- Knowledge of REST/SOAP integrations and web services.
- Understanding of tables, forms, lists, update sets, and application scopes.
- Experience with debugging, testing, deployment, and production support.
- Strong analytical, communication, and problem‐solving skills.
ServiceNow Developer in Gold Coast employer: CareCone Group
CareCone Group is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Joining our team means being part of a forward-thinking organisation dedicated to delivering high-quality IT solutions while ensuring compliance with Australian working rights.
