Care Made Easy is seeking a courteous casual call-centre adviser to support families seeking aged care placements and Home Care options from Sydney. You will speak with families by phone, understand their needs, and guide them toward suitable providers with empathy.
You will use internal systems, handle inbound/outbound inquiries, and build trust by providing accurate, up-to-date information. Prior experience in customer service and KPI awareness is valued, and experience in aged care is welcome
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Phone-Based Aged Care Concierge in Sydney employer: Care Made Easy
As an Enrolled Endorsed Nurse with us, you'll thrive in a supportive team environment that values your clinical expertise and care coordination skills. We offer competitive remuneration, flexible working arrangements, and ongoing professional development opportunities, ensuring you can grow while making a meaningful impact on the lives of older people in their own homes.