CARe Automotive Group seeks a dynamic national Customer Care leader to shape the customer experience across CARe and MotorOne Autobody. You will lead our national team, set standards, drive KPIs, and partner with insurers to strengthen relationships and improve service.
This senior role offers a path to influence growth, leverage Power BI for insights, and implement AI/automation to enhance outcomes. Based in Melbourne with national travel, the position reflects seniority and competitive
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National Head of Customer Experience & Care in Melbourne employer: CARe Automotive Group
CARe Automotive Group is an exceptional employer that prioritises employee growth and development within a dynamic and innovative work culture. Located across Australia, the company offers a collaborative environment where employees can thrive through meaningful projects that enhance customer experiences. With a strong commitment to continuous improvement and a focus on data-driven insights, CARe provides its team with the tools and opportunities to make a real impact in the automotive collision repair industry.
