At a Glance
- Tasks: Lead service delivery and ensure high-quality support for participants in disability services.
- Company: Care & Connects, a passionate NDIS provider focused on meaningful connections.
- Benefits: Permanent full-time role with competitive salary and supportive team culture.
- Other info: Join a multicultural team dedicated to growth and quality care.
- Why this job: Make a genuine difference in the lives of people living with disabilities.
- Qualifications: 3+ years in disability services, strong leadership skills, and relevant qualifications.
The predicted salary is between 64350 - 78650 $ per year.
Join a team where genuine care creates real impact. At Care & Connects, we are more than an NDIS provider - we are a passionate team committed to improving the lives of people living with disability through meaningful connection, quality support, and person-centred care. As a growing organisation delivering Supported Independent Living (SIL) and Community Participation supports across Adelaide, we pride ourselves on building a workplace that is inclusive, supportive, and focused on both participant and staff growth.
We are currently seeking an experienced Regional Manager - Service Delivery to join our leadership team and help drive high-quality service delivery across our programs.
Why Join Us?
- Permanent full-time position
- Competitive salary as per SCHADS Award
- Supportive and multicultural team culture
- Opportunity to make a genuine difference
About the Role
In this role, you will oversee service delivery across our programs, ensuring participants receive high-quality, person-centred support that aligns with their goals and the NDIS framework. You will work closely with participants, families, support staff, and external stakeholders while also providing leadership and guidance to your team. This is an excellent opportunity for someone who is passionate about disability services, values strong relationships, and enjoys leading teams to deliver meaningful outcomes.
Key Responsibilities
- Conducting participant assessments and developing individualised support plans
- Coordinating participant onboarding and ensuring all documentation is accurate and compliant
- Monitoring service delivery to ensure high-quality supports
- Supporting participants to exercise choice, independence, and community inclusion
- Managing incidents and risks in line with compliance requirements
- Building strong relationships with participants, families, and key stakeholders
- Ensuring compliance with NDIS standards and organisational policies
- Providing leadership, coaching, and support to staff
- Participating in the after-hours on-call roster as required
What We're Looking For
- Minimum 3 years' experience in disability services in a similar role
- Strong knowledge of NDIS Practice Standards and compliance
- Leadership and stakeholder management experience
- Diploma/Certificate IV in Disability, Community Services, or related field
- Current NDIS Check, WWCC, First Aid/CPR, and AU Driver's Licence
Join Care & Connects and be part of a company where compassion, collaboration, and a commitment to quality are at the heart of everything we do.
Regional Manager – Service Delivery employer: Care and Connects Pty Ltd
Care and Connects Pty Ltd is an attractive employer due to its commitment to improving the lives of people living with disabilities through meaningful connections and quality support. The company fosters a supportive and multicultural team culture, providing opportunities for professional growth and making a genuine difference in the community. Employees benefit from a permanent full-time position and competitive salary as per SCHADS Award.
