Solution Architect - Field Service Management (FSM)

Solution Architect - Field Service Management (FSM)

Solution Architect - Field Service Management Transformation

• Melbourne CBD (3 days onsite)
• Permanent
• $200K + Super + Bonus

A major Australian energy and utilities business is rolling out a modern Field Service Management platform as part of a broader enterprise transformation. They're now looking for a Solution Architect to help steer the technical direction of the program, working alongside enterprise architects, senior business stakeholders and delivery partners.

This is a genuinely broad architecture mandate, covering everything from early-stage strategy and roadmap definition through to hands‐on design work and delivery oversight.

Responsibilities

You'll take ownership of the solution architecture across the FSM program, which means:

Setting Direction

• Defining the target‐state architecture, along with the roadmap, design principles and technical standards that will get the program there
• Building out architecture strategy and implementation methodology in collaboration with enterprise architecture and digital leadership

Designing the Solution

• Turning business and technical requirements into designs that are scalable, secure and genuinely fit for purpose
• Producing the full suite of architecture documentation, functional, non‐functional and technical, including whitepapers and design specs
• Working through how new capability will integrate with existing enterprise and legacy systems without compromising governance or security posture

Delivering and Embedding

• Staying closely involved through planning, blueprint, build and delivery, not just the upfront design phase
• Partnering with System Integrators, digital teams and business leads to keep architecture outcomes on track
• Feeding into design reviews, governance forums and broader architecture best practice
• Coaching delivery teams along the way and keeping the focus on real operational and user experience improvements

Experience & Skills Required

• 10+ years working as a Solution or Enterprise Architect on complex transformation programs, ideally within utilities or other asset‐intensive environments
• Genuine depth in Field Service Management platforms, IFS FSM Cloud experience would be ideal
• Strong SAP ecosystem exposure across FI/CO, PM, MM, PS, IS‐U, BW, SAP BTP, Integration Suite, GRC and UX
• Comfortable operating across both Agile and Waterfall delivery models
• Solid foundations in cloud architecture, application design, integration and data management
• A background that spans system design, migration, configuration and enterprise integration work
• The stakeholder management skills to work credibly with executives, technical teams and SI partners alike