Capricorn is hiring a Senior Service Designer to help shape the future of our Community experiences. You will join the Experience Strategy & Service Design centre of excellence and turn insights into meaningful, scalable changes across digital, physical and human touchpoints.
You will lead end-to-end design work, balance member and supplier needs with business constraints, and collaborate with teams to implement future-state services that positively impact our community of over 31,000 Members,
Senior Experience Service Designer - Community Strategy employer: Capricorn
Capricorn is an exceptional employer that fosters a vibrant and collaborative work culture, where your contributions as a Research & Insights Specialist will directly influence decision-making and enhance the Member experience. With a strong focus on employee development, flexible working arrangements, and a supportive community atmosphere, you'll find ample opportunities for growth while enjoying a range of benefits including paid parental leave, wellness programs, and social events that make work enjoyable. Located in a dynamic environment with sweeping city views, Capricorn truly embodies a place where you can thrive both personally and professionally.
