Capricorn is seeking a Research and Insights Specialist to join the Voice of Community and Research team within the Brand, Marketing and Experience department. You will lead strategic research projects, oversee the Voice of Community program, and translate findings into actionable insights for internal stakeholders.
You will bring 5+ years in consumer insights or VOC roles, strong survey, qualitative and quantitative methods, and excellent communication skills to influence decision-making across
Hybrid Insights & Research Lead, Member Experience in Perth employer: Capricorn
Capricorn is an exceptional employer that fosters a vibrant and collaborative work culture, where your contributions as a Research & Insights Specialist will directly influence decision-making and enhance the Member experience. With a strong focus on employee development, flexible working arrangements, and a supportive community atmosphere, you'll find ample opportunities for growth while enjoying a range of benefits including paid parental leave, wellness programs, and social events that make work enjoyable. Located in a dynamic environment with sweeping city views, Capricorn truly embodies a place where you can thrive both personally and professionally.