At a Glance
- Tasks: Assist members with claims, guiding them through the process with empathy and professionalism.
- Company: Capricorn, a member-first organisation focused on delivering exceptional service.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Make a real difference in members' lives by providing support during their claims journey.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 47250 - 57750 $ per year.
Capricorn is seeking a Claims Support Officer to be the first point of contact for Members at claim lodgement, guiding them with empathy and professionalism through the next steps.
You will evaluate initial claim details, determine triage, and coordinate early actions such as service provider appointments, towing and make-safe arrangements, helping deliver a seamless claims experience for a high-volume call environment.
Claims Support Officer – Hybrid in Perth employer: Capricorn
Capricorn is an exceptional employer that fosters a vibrant and collaborative work culture, where your contributions as a Research & Insights Specialist will directly influence decision-making and enhance the Member experience. With a strong focus on employee development, flexible working arrangements, and a supportive community atmosphere, you'll find ample opportunities for growth while enjoying a range of benefits including paid parental leave, wellness programs, and social events that make work enjoyable. Located in a dynamic environment with sweeping city views, Capricorn truly embodies a place where you can thrive both personally and professionally.
