Capricorn is seeking an experienced Operations Team Leader to lead the end-to-end delivery of Australian Skilled Migration's recruitment and migration operations from Melbourne. You will ensure timely case progression, manage workloads and uphold regulatory and compliance standards.
The role is hands-on, providing day-to-day leadership, coaching Migration Agents and Assistants, and using data to identify improvement opportunities across the migration function, governance and service quality.
Operations Team Lead — Migration & Compliance in Melbourne employer: Capricorn
Capricorn is an exceptional employer that fosters a vibrant and collaborative work culture, where your contributions as a Research & Insights Specialist will directly influence decision-making and enhance the Member experience. With a strong focus on employee development, flexible working arrangements, and a supportive community atmosphere, you'll find ample opportunities for growth while enjoying a range of benefits including paid parental leave, wellness programs, and social events that make work enjoyable. Located in a dynamic environment with sweeping city views, Capricorn truly embodies a place where you can thrive both personally and professionally.
