Capital Transport is Australia's largest and fastest-growing courier and taxi truck business, delivering tailored B2B transport and logistics solutions. This role is perfect for someone who loves building strong client partnerships, improving service outcomes, and identifying opportunities for growth — all while working within a supportive team. You will manage and grow an established client portfolio, reporting to the Client Relations Manager.
Key responsibilities
Lead regular Account Management appointments to build strong, trusted client relationships
Work closely with clients to resolve challenges, improve their experience, and unlock new opportunities
Conduct site inspections using the required templates and elevate any WHS concerns promptly
Reconnect with inactive or down trading clients and revitalise opportunities across your territory
Keep your CRM up to date with clear notes and follow up actions after every client interaction
Chase new business opportunities and reconnect with inactive or down trading clients
Stay connected with your portfolio through daily phone and email communication, meeting call targets with confidence
Review performance reports to spot trends early and act proactively
Tackle invoice queries, claims, quotes and escalations quickly and professionally
Bring your insights and wins to weekly sales and account management meetings
About you
Experience in account management, customer service or B2B client-facing roles
Excellent communication, relationship-building and problem-solving skills
High level of organisation and confidence managing multiple tasks
Comfortable working to targets and following structured processes
Valid driver's licence
Full working rights
High earning potential: $85,000 - $100,000 + super + $15,000 car allowance + uncapped commissions
Blended working model: Office + Field-based selling
Vibrant culture: Birthday celebrations, social events and more
Ongoing training, sales development and real career progression
About us
Capital Transport is Australia's largest and fastest-growing courier and taxi truck business, delivering tailored B2B transport and logistics solutions. Offices based in our brand-new Kemps Creek facility and Mascot
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Account Manager in Sydney employer: Capital Transport
Capital Transport is an exceptional employer that prioritises service excellence and employee satisfaction within the dynamic transport and logistics sector. With a vibrant work culture that celebrates achievements through regular social events, employees enjoy clear pathways for career advancement both locally and nationally, making it a rewarding place to grow professionally.
