Capital Transport in Clayton, Melbourne, Australia, seeks a Customer Experience professional to manage a portfolio of clients, understand their business needs, and proactively improve service and retention. You will communicate via calls and emails, coordinate with operations, and keep customers informed of progress.
On-site role with set hours, helping the team reduce churn and identify opportunities for added value.
Proactive CX Partner: Build Relationships, Solve for Clients in Melbourne employer: Capital Transport
Capital Transport is an exceptional employer that prioritises service excellence and employee satisfaction within the dynamic transport and logistics sector. With a vibrant work culture that celebrates achievements through regular social events, employees enjoy clear pathways for career advancement both locally and nationally, making it a rewarding place to grow professionally.
