Capital Transport SA in Adelaide, Australia, is seeking an experienced Customer Service Manager to lead our Customer Service Department and drive service excellence in a fast-paced, KPI-driven environment.
This fully office-based role manages a busy call-centre style team, focusing on staff development, escalations, and ensuring bookings and client needs are handled professionally. The company offers strong earning potential and vibrant culture.
Customer Service Manager - Lead KPI-Driven CX in Logistics in Adelaide employer: Capital Transport SA
Capital Transport SA offers a vibrant work culture with benefits such as birthday celebrations, monthly catered lunches, and Friday afternoon drinks. The company provides high earning potential with salaries ranging from $80,000 to $100,000 plus superannuation and incentives. Employees have access to career development opportunities that include local and national exposure, making it an attractive employer for those seeking growth.