At a Glance
- Tasks: Welcome visitors, manage calls, handle billing queries, and process payments.
- Company: Join Capital Pathology, a leader in quality medical services across Australia.
- Benefits: Enjoy flexible hours, ongoing training, and a supportive work environment.
- Other info: Be part of a stable organisation with great career growth opportunities.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Must have strong communication skills and attention to detail.
The predicted salary is between 54000 - 66000 $ per year.
Capital Pathology is a quality driven pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity.
Our main laboratory is based in Deakin, Canberra and we can provide employees with the opportunity to become part of an Australian wide medical testing laboratory network focused on leadership and expert advice.
We provide services to medical practitioners, private hospitals and aged care facilities in both the ACT and regional surrounds (Southern Tablelands and South Coast NSW).
The Opportunity
A full time position (38 hours per week) has become available in our Accounts and Front Reception Department for an enthusiastic and self-motivated person with an interest in accounts and customer service.
An organised person with good attention to detail, who can interact well with people, demonstrate high level verbal and written communication skills, and a passion for delivering quality outcomes for customers and the organisation would be ideal.
Excellent communication skills are a must, as this role involves liaising with a variety of internal and external stakeholders.
Duties include
- Greeting visitors to the laboratory
- Answering incoming phone calls from patients
- Responding to patient billing queries
- Receipting and allocation of payments
- Submitting claims to Medicare, DVA and Private Health Funds
Applicants should possess the following
- A positive attitude
- Ability to be flexible and adaptable
- Well-developed critical thinking and problem solving skills
- Excellent attention to detail and time management skills
- You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work
- Stable, reputable organisation (part of Sonic Healthcare)
- Employee Rewards Program
- Length of Service Awards program
- Ongoing training and development
- Employee Assistance Program (EAP)
- Novated Leasing
- Study Leave for approved courses
- Free annual flu vaccination
- Fitness Passport Program
- Travel and Car Rental Discounts
- Charitable and social events
Salary negotiable depending on experience.
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Medical Receptionist/Accounts Clerk in Canberra employer: Capital Pathology
Capital Pathology offers a supportive work environment focused on professional excellence and customer service. Employees have the opportunity to be part of a nationwide medical testing laboratory network, which fosters growth and leadership. The company values attention to detail and effective communication, making it an ideal workplace for those passionate about delivering quality outcomes.
