Capital Transport and Logistics Group Pty Ltd in Sydney seeks a Customer Experience Officer. You will report to the Customer Experience Supervisor and work with internal teams to resolve issues, contact clients, and support bookings.
You will be required to identify and resolve service issues before they affect clients and to follow up with the client, sub-contractor and relevant departments. You must ensure calls are answered promptly, capture required booking information, adhere to policy and
Customer Experience Specialist in Sydney employer: Capital Group
At Capital Transport and Logistics Group, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a National Business Development Executive, you'll benefit from comprehensive training, a clear career progression path, and the opportunity to engage with a diverse range of clients across metropolitan and interstate locations. Our commitment to employee well-being and professional growth, combined with a collaborative team environment, makes us a standout choice for those seeking meaningful and rewarding employment in the logistics sector.