Capital Transport and Logistics Group Pty Ltd is seeking a Group Customer Experience Manager to lead the Customer Experience Department in Brisbane. You will oversee daily operations, ensure calls and bookings meet national KPI timeframes, and provide leadership to improve client retention.
The role requires strategic thinking, policy adherence, and cross-department collaboration. You will stay aligned with company policies, train staff on SOPs, and drive improvements across manual handling,
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Group Customer Experience Leader employer: Capital Group
At Capital Transport and Logistics Group, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a National Business Development Executive, you'll benefit from comprehensive training, a clear career progression path, and the opportunity to engage with a diverse range of clients across metropolitan and interstate locations. Our commitment to employee well-being and professional growth, combined with a collaborative team environment, makes us a standout choice for those seeking meaningful and rewarding employment in the logistics sector.
