Capgemini Australia is seeking an on-site IT Support Associate to be the first point of contact for end-user IT issues at Port Kembla, NSW. You will triage, log, and resolve incidents, escalate when needed, and provide friendly, professional support.
The role emphasizes ITIL-aligned ticket handling, collaboration with technical teams, and a strong customer-first mindset within a hybrid-friendly environment.
Hybrid IT Support Desk Analyst - Port Kembla in Sydney employer: Capgemini
At Capgemini Engineering, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With a strong emphasis on career growth, our employees benefit from flexible work arrangements and access to cutting-edge training programs, including certifications in AWS and Microsoft Azure. Join us in a vibrant environment where your contributions matter, and every day presents new opportunities to innovate and make a meaningful impact.