At a Glance
- Tasks: Lead the ADM practice, driving growth and operational excellence across Australia & New Zealand.
- Company: Join a leading tech firm focused on innovation and client success.
- Benefits: Enjoy flexible work hours, career development programs, and opportunities for tech certifications.
- Other info: Be part of a diverse and inclusive culture that values your authentic self.
- Why this job: Make a real impact in a dynamic environment while shaping the future of application development.
- Qualifications: Extensive ADM leadership experience and strong client management skills required.
The predicted salary is between 135000 - 165000 $ per year.
Your role
The Application Development & Maintenance (ADM) Practice Head is accountable for end-to-end leadership, growth, and operational excellence of the ADM practice across Australia & New Zealand.
This role combines P&L ownership, business growth, client leadership, delivery excellence, and talent development, driving a high‑performing, scalable ADM capability aligned to market demand.
The Practice Head plays a critical role in pipeline generation, deal shaping, portfolio transformation, and executive client engagement, while ensuring ADM delivery meets Capgemini’s quality, margin, and growth ambitions across Australia and New Zealand.
Responsibilities
- Strategy, Growth & P&L Ownership
- Own ADM strategy, P&L, revenue, contribution margin (CM), and growth targets across the portfolio
- Drive pipeline generation, bookings, and funnel growth in partnership with market units and sector teams
- Define and execute Go‑To‑Market (GTM) strategy aligned to regional and sector priorities
- Lead presales, solutioning, and bid strategy for ADM opportunities
- Own commercials, pricing, and deal structuring for large and complex engagements
- Client Leadership & Market Positioning
- Build and manage trusted C‑level relationships (CIO, CTO, CDO, CFO) to shape demand and long‑term partnerships
- Act as Executive Sponsor for strategic ADM accounts, ensuring client satisfaction, retention, and growth
- Lead executive governance forums and client reviews
- Strengthen ADM market positioning and brand presence in AUNZ
- Engage with industry analysts, advisors, and ecosystem partners
- Portfolio & Offer Leadership
- Own and evolve the ADM service portfolio, including modernization, cloud‑native, Dev Ops, automation, and AI‑enabled services
- Lead application portfolio transformation to deliver measurable business value
- Shape and govern large, multi‑tower ADM deals, ensuring integrated, end‑to‑end solutions across service lines
- Identify and scale innovative and future‑ready capabilities aligned to market demand
- Delivery Excellence & Customer Success
- Own end‑to‑end accountability for ADM delivery, including SLAs, budgets, timelines, transitions, and escalations
- Drive delivery excellence across managed services engagements
- Establish robust delivery, quality, and risk governance frameworks
- Drive continuous improvement and measurable client outcomes
- Industrialisation, Innovation & Productivity
- Lead industrialisation, automation, and AI adoption to improve productivity and margins
- Embed Dev Ops, cloud migration, and modern engineering practices across engagements
- Leverage global assets, accelerators, and offshore delivery capabilities
- People Leadership & Capability Development
- Build and lead a high‑performing ADM organisation, ensuring strong capability, succession planning, and career development
- Maintain an optimised delivery pyramid and workforce plan aligned to demand
- Drive employee engagement, retention, and leadership development
- Foster a culture of collaboration, accountability, innovation, and inclusion
- Collaboration & Matrix Leadership
- Operate effectively in a complex matrix organisation, collaborating across service lines, sectors, and geographies
- Influence and align stakeholders without direct authority to drive business outcomes
- Partner with Sales, Delivery Executives, Architecture, and Global Practices to deliver integrated solutions
Your profile
- Extensive experience in ADM / applications services leadership, including delivery, presales, and client management
- Security clearance for Australia
- Proven track record of practice or service line leadership with P&L accountability
- Strong experience in large‑scale application portfolio management, transformation, and modernization
- Deep expertise in ADM lifecycle, managed services, Dev Ops, automation, AI, and cloud migration
- Demonstrated ability to build and manage C‑level client relationships
- Experience leading multi‑shore, cross‑functional, and geographically distributed teams
- Strong strategic thinking, commercial acumen, and decision‑making capability
- Excellent stakeholder management, communication, and influencing skills
- Ability to operate effectively in complex, fast‑paced, and ambiguous environments
- What you’ll love about working here
- Flexibility to work remotely or with flexible hours, supporting a healthy work‑life balance
- Career growth through a variety of development programs and diverse professions
- Opportunities to gain certifications in the latest technologies such as AWS and Microsoft Azure
- A safe and inclusive environment where you can be authentic, supported by staff‑led community groups
We strive to ensure you feel respected, informed and valued through our recruitment process.
If your experience falls short of this, we welcome your suggestions for improvement via our Contact Us page on our website.
If you are living with a disability, we can provide support with access requirements or by making an adjustment to our hiring process.
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ADM Practice Head employer: Capgemini
At Capgemini Engineering, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With a strong emphasis on career growth, our employees benefit from flexible work arrangements and access to cutting-edge training programs, including certifications in AWS and Microsoft Azure. Join us in a vibrant environment where your contributions matter, and every day presents new opportunities to innovate and make a meaningful impact.
