At a Glance
- Tasks: Lead a dynamic gaming floor, ensuring seamless service and team performance.
- Company: Join the progressive Communal Group in a vibrant hospitality environment.
- Benefits: Enjoy staff perks, gym membership, and opportunities for leadership growth.
- Other info: Fast-paced role with diverse experiences and a supportive team culture.
- Why this job: Make an impact while delivering exceptional experiences to guests every day.
- Qualifications: Experience in gaming operations and strong leadership skills required.
The predicted salary is between 49500 - 60500 $ per year.
Canterbury Hurlstone Park RSL – Hurlstone Park NSW
Ready to lead from the front and make an impact on a high-performing gaming floor? We are seeking an experienced and motivated Gaming Team Leader to help drive exceptional service, operational excellence, and strong team performance within our busy gaming environment.
About the Role
- Run the gaming floor with precision, ensuring shifts, workflows, and service delivery are seamless.
- Manage gaming calls and support the Duty Manager in achieving operational excellence.
- Maintain compliance with all gaming regulations and uphold a safe working environment.
- Deliver exceptional service to our tiered members and guests.
- Train, mentor, and develop team members to perform at their best.
- Handle performance management with professionalism and care.
- Work a rotating roster that includes weekdays, weekends, and late-night shifts.
About You
- Proven experience working in a busy gaming environment.
- A strong understanding of gaming operations, compliance requirements, and responsible gambling practices.
- A passion for delivering exceptional customer service and creating positive guest experiences.
- The confidence and initiative to lead by example and support team performance.
- Excellent communication, interpersonal, and organisational skills.
- The ability to coach, motivate, and develop team members.
- Strong problem-solving skills and the ability to make decisions under pressure.
- The ability to thrive in a fast-paced, customer-focused environment.
- Current RSA, RCG, and ARCG qualifications.
Why Join Us?
- Be part of a trusted and progressive hospitality group (Communal Group).
- Opportunities for further leadership development and internal progression.
- Work in a modern, vibrant venue with a diverse range of guests and experiences.
- A supportive, collaborative culture focused on growth and excellence.
- Staff benefits and recognition programs.
- Complimentary gym membership.
- A modern, thriving venue where no two days are the same.
Gaming Team Leader in Sydney employer: Canterbury Hurlstone Park RSL
Join Canterbury Hurlstone Park RSL as a Gaming Team Leader and be part of a dynamic and supportive hospitality group that prioritises employee growth and development. With opportunities for leadership advancement, a vibrant work culture, and benefits like complimentary gym membership, you'll thrive in an environment that values exceptional service and teamwork. Experience the excitement of a busy gaming floor while making a meaningful impact on both guests and team members.
Contact Details:
Canterbury Hurlstone Park RSL Recruitment Team
