Medical Administration Assistant/Medical Receptionist
An exciting opportunity to join a Private Orthopaedic Practice in Richmond. This is a 12-month maternity leave cover position, with the prospect of continuing part-time/full-time employment thereafter. The position is 72 hours per fortnight over a 9-day period. You will report directly to the Practice Manager with a commencement date of immediate.
Key responsibilities
- Preparing for weekly consulting sessions – including preparation of files, patient confirmation
- Checking patients in and out of appointments
- Managing incoming phone calls and voicemails
- Managing patient correspondence, emails and faxes
- Managing and assisting with patient queries
- Booking appointments for new and existing patients
- Scanning and filing confidential documents
- Prepare rooms for consulting and ensure a tidy workplace
About you
- Exceptional customer service and communication skills
- Demonstrates empathy and compassion to patients, with a positive attitude
- High level computer/IT skills
- High level of organisational skills
- High level prioritisation skills
- Proven ability to show initiative and problem solve
- Experience with medical software - Zedmed / Gentu desirable but not essential
- Team player but also able to work independently – self motivated
- Positive and professional communication with medical staff, and allied health team members
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Medical Administration Assistant/Medical Receptionist in Melbourne employer: Cangar PL
Join a supportive and dynamic team at our Private Orthopaedic Practice in Richmond, where we prioritise exceptional patient care and employee satisfaction. With flexible working hours and opportunities for professional growth, we foster a collaborative work culture that values initiative and compassion. Enjoy the benefits of working in a vibrant community, with the potential for ongoing employment beyond the initial contract period.
