This is the main on-site role, responsible for running the facility day to day.
Key responsibilities
- Renting units: giving tours, explaining unit sizes and pricing, and processing rental agreements
- Handling payments, billing, and collecting overdue accounts
- Managing delinquent units, including sending notices and arranging lien sales or auctions where the law allows
- Keeping the property clean, safe, and well maintained
- Monitoring security systems, gates, and cameras
- Marketing the facility and responding to phone and online enquiries
- Reporting occupancy, revenue, and expenses to ownership or head office
- Supervising assistant managers or casual staff
- Greeting customers and answering questionsProcessing payments and updating the management software
About you
- Customer service and sales skills
- Basic computer skills (storage management software is usually taught on the job)
- Cash handling and record keeping
- Reliability and attention to security
- Ability to lift moderate weight and be on your feet for parts of the day
- A driver's licence, often preferred
- Previous retail, hospitality, or property experience is helpful but not always required
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Self Storage Manager in Parramatta employer: Campbelltown Storage
Campbelltown Storage offers a dynamic work environment where employees can develop customer service and sales skills while receiving on-the-job training for storage management software. The company values reliability and attention to security, providing opportunities for growth within the facility management sector. Employees enjoy a supportive atmosphere that emphasizes teamwork and customer satisfaction.
