We're a profitable Melbourne DTC jewellery brand growing massively year-on-year, shipping worldwide from our own warehouse on Shopify. We're rolling out a new cloud WMS and heading into our biggest Black Friday yet — and we need a hands-on leader to run the floor.
WHAT YOU'LL OWN
- Daily fulfilment — pick/pack accuracy and speed across a team of core packers, scaling to ~10 to 15 during peak
- The WMS on the floor — become the super-user of our new system: workflows, scanning, and training every packer and casual on it
- Receiving & stock integrity — inbound goods, putaway, stocktakes, location accuracy
- Floor-level QC — defective items get flagged and pulled, never shipped
- Peak readiness — casual onboarding, shift planning, and keeping Black Friday week calm
- Your team — an experienced 2IC and a capable crew who know the products inside out
- Working with customer service — urgent orders, address changes, missing parcels and returns receipting, handled same-day
WHO WE'RE LOOKING FOR
- 3+ years running or supervising an ecommerce/DTC warehouse (fashion, accessories or small-goods fulfilment ideal)
- Hands-on experience with a cloud WMS or barcode-scanning fulfilment system (ShipHero, Peoplevox, Cin7, Unleashed, NetSuite or similar) — you'll help bring ours live
- At least one peak season (BFCM/Christmas) where the floor was your responsibility
- A trainer and standard-setter: you build routines, checklists and habits, and hold the line on them
- Mandarin is a strong plus, not a requirement — like many global ecommerce brands we operate across English and Mandarin day-to-day (our supply chain and parts of our team are bilingual), so Mandarin helps you hit the ground running. The role itself runs in English.
- Comfortable with tech and new tools; we automate wherever we can
THE OFFER
$85,000–$100,000 + 12% super, depending on experience. Full-time, on-site at our Melbourne warehouse. Reports to the Head of Operations. Join before peak, make your mark on our biggest quarter, then help shape the warehouse as we scale.
- We review applications daily and move fast for the right person.
Warehouse Manager employer: Camile & Stone
At Camile & Stone, we pride ourselves on fostering a creative and inclusive work environment where your talents can truly shine. As part of our Melbourne team, you'll enjoy the flexibility of a hybrid role, access to dedicated filming spaces, and opportunities for professional growth in the dynamic jewellery industry. Join us to create captivating content that resonates with our audience while being part of a supportive team that values innovation and collaboration.
