Cambridge University Hospitals NHS Foundation Trust is recruiting for a Complaints and PALS Administrator to support the Complaints and PALS team with professional admin services and frontline duties.
You will provide PALS reception cover, greet visitors, and ensure patients and families receive high quality information and advice. You will also input data into QSIS and respond to complaints within set timeframes. This role is on-site at CUH, with a strong focus on patient experience.
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PALS & Complaints Administrator employer: Cambridge University Hospitals NHS Foundation Trust
Cambridge University Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment where staff can thrive. With a strong commitment to professional development, flexible working arrangements, and a focus on employee well-being, CUH provides numerous benefits including on-site leisure facilities and subsidised transport options. Join a dedicated team that values excellence, kindness, and safety in patient care while enjoying the vibrant community of Cambridge.
Contact Details:
Cambridge University Hospitals NHS Foundation Trust Recruitment Team
