Cambridge University Hospitals NHS Foundation Trust is seeking a Digital Patient Engagement Administrator to join the Epic MyChart team. You will assist patients with activating their MyChart accounts, resetting passwords, and navigating the portal to access health information.
In addition to frontline support, you will document issues in the call logging system, escalate where needed, and maintain clear, friendly communication with users.
MyChart Patient Engagement Specialist in Cambridge employer: Cambridge University Hospitals NHS Foundation Trust
Cambridge University Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment where staff can thrive. With a strong commitment to professional development, flexible working arrangements, and a focus on employee well-being, CUH provides numerous benefits including on-site leisure facilities and subsidised transport options. Join a dedicated team that values excellence, kindness, and safety in patient care while enjoying the vibrant community of Cambridge.
Contact Details:
Cambridge University Hospitals NHS Foundation Trust Recruitment Team