At a Glance
- Tasks: Supervise events and functions, ensuring smooth operations and excellent customer service.
- Company: Caloundra RSL Services Club, a vibrant community hub supporting veterans.
- Benefits: Part-time hours, half-price gym membership, free coffee, and ongoing training.
- Other info: Flexible shifts with opportunities for growth and recognition.
- Why this job: Join a passionate team and make a difference in your community.
- Qualifications: 2 years' experience in hospitality, strong leadership, and RSA certification.
The predicted salary is between 19.8 - 24.2 $ per hour.
We are looking for a Functions Supervisor (Part-time) to oversee Functions & Events operations at Caloundra RSL Services Club. Located in the heart of Caloundra, Caloundra RSL Club is a vibrant hub of entertainment, dining, and community spirit. As a non-profit organization, we proudly support veterans and foster connections through our commitment to service and excellence.
What we offer:
- Part-Time Position with hourly rate
- Half price gym membership for yourself and a partner with no lock in contract
- In-house Leadership Development Program
- Free access to Wellness programs
- Complementary barista made coffee & soft drink
- Free parking
- Participation in our employee recognition and rewards program
- A robust onboarding process
- Ongoing training & growth opportunities
- The opportunity to work with a great team of hospitality professionals
Who we are looking for:
The Functions Supervisor oversees daily operations, coordinates staff activities, ensures procedures are followed and supports the team to achieve performance and safety targets. Reporting to the Functions and Events Manager of the venue, this role will oversee the floor operations of all functions and events.
- Supervise the function business in a hands-on capacity on a daily basis, including set ups & pack downs
- Work with the Functions and Events Manager to provide leadership and coaching to all function service staff
- Achieve high levels of customer service and manage customer relations to encourage return business
- Lead and effectively communicate with a team of staff
- In the absence of management, follow up all customer enquiries in relation to new function bookings, tours of the venue, conduct meetings and relay all relevant function information as per organisational procedure.
Pre-requisites:
- Minimum 2 years' experience in a similar role, demonstrating strong leadership skills and the ability to effectively manage and guide teams toward achieving organizational goals
- Responsible Service of Alcohol certificate (RSA)
- A strong knowledge of hospitality operations
- Excellent communication and interpersonal skills
- Ability to multitask, prioritise and manage time effectively
- A team player attitude with demonstrated leadership skills
- Ability to work a flexible roster including nights and weekend shifts
Caloundra RSL Services Club Ltd is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background including people with a disability. Due to the number of applicants only shortlisted candidates will be contacted.
Functions Supervisor in Caloundra employer: Caloundra RSL
Caloundra RSL Services Club is an exceptional employer that values community engagement and employee development. With a supportive work culture, flexible hours, and opportunities for growth within the hospitality sector, you will thrive in a dynamic environment that prioritises both service excellence and staff wellbeing. Join us in making memorable experiences for our guests while enjoying the unique benefits of working in the beautiful Caloundra area.
