Are you seeking a genuine work life balance?
A roster which includes day and night shifts?
Caloundra RSL is now seeking an experienced and motivated Duty Manager to join our dynamic and supportive management team. This is a fantastic opportunity to be part of an iconic hospitality venue that values career progression and recognises great work. If you're a natural leader who thrives on mentoring others, solving problems, and creating a positive workplace culture, all while delivering exceptional customer service, we'd love to hear from you.
Look no further...
Located in the heart of Caloundra, Caloundra RSL Club is a vibrant hub of entertainment, dining, and community spirit. As a non-profit organization, we proudly support veterans and foster connections through our commitment to service and excellence.
What we offer
Full time = Up to $87,000 Base + Super + Meals
Rotating Roster
Half price gym membershipfor yourself and a family member with no lock in contract & a complementary personal training session every 6 – 8 weeks.
Free access to Wellness programs
Complementary barista coffee & soft drink
Free parking
Participation in our employee recognition and rewards program
A robust on boarding process
Ongoing training & growth opportunities
The opportunity to work with a great team of hospitality professionals
Your contribution
Coach & develop the team through constructive & effective feedback with the aim to improve employee knowledge, performance & reduce staff turnover.
Participate in andcoordinate innovationactivities relating to operations & service practices to improve the customer & employee experience.
Lead by example through superior customer service, positive & effective communication & productivity.
Demonstrate dispute resolution techniques to resolve staff and customer grievances in an efficient manner ensuring a positive business outcome is achieved.
Work well under pressure with the ability to multi task.
Efficiently & effectively report on customer and employee related incidents.
Do you have
A passion for exceptional customer service
Sound knowledge and experience in hospitality
A Police Check
Caloundra RSL Services Club Inc is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Duty Manager in Caloundra employer: Caloundra RSL
Caloundra RSL Services Club is an exceptional employer that values community engagement and employee development. With a supportive work culture, flexible hours, and opportunities for growth within the hospitality sector, you will thrive in a dynamic environment that prioritises both service excellence and staff wellbeing. Join us in making memorable experiences for our guests while enjoying the unique benefits of working in the beautiful Caloundra area.
