At a Glance
- Tasks: Provide Level 1 and Level 2 IT support in a secure government environment.
- Company: Calleo, a leader in government IT services.
- Benefits: Competitive pay, job stability, and opportunities for professional growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Join a mission-driven team and make a difference in public service.
- Qualifications: Experience in service desk roles and a strong customer service focus.
The predicted salary is between 63810 - 77990 $ per year.
Calleo is seeking experienced Service Desk Technicians to provide Level 1 and Level 2 support in a secure government environment. You will handle incidents, service requests, and escalations in line with ITIL, support system maintenance, testing, and troubleshooting during major operations, and collaborate with internal teams to ensure service continuity.
The role requires proven service desk experience in government or large enterprise settings, a strong customer service mindset.
Government IT Help Desk Technician employer: Calleo
Calleo is an exceptional employer that fosters a collaborative and innovative work culture, particularly in its vibrant Canberra, Sydney, and Brisbane offices. Employees benefit from a strong focus on professional development, with ample opportunities for growth in enterprise information architecture and governance, all while working in an Agile environment that values quality and compliance.
