Contract Administrator

We're seeking an experienced, highly organised professional to provide claims, invoicing and project support-based role across our operations.

This position will be a permanent full-time role and is ideal for someone with a background in invoicing, reconciliations, purchase orders and high‐volume administration, preferably with project-based experience.

You'll thrive in this role if you're organised, adaptable and confident managing multiple priorities in a fast‐paced environment. Strong attention to detail, the ability to follow tasks through to completion, and comfort working with large volumes of information and communication are essential.

Key Accountabilities

Claims & Administration:

• Prepare, submit and reconcile project claims and invoices in line with client requirements and contractual timeframes
• Manage high‐volume email correspondence and maintain organised project documentation
• Monitor client portals to obtain POs, approvals and supporting documentation
• Track claim progress, outstanding information and follow‐up actions to ensure timely processing
• Investigate and resolve discrepancies across invoices, timesheets, POs and project documentation
• Support allocation tracking and review project information to ensure accurate claims processing
• Maintain accurate records, correspondence and supporting documentation
• Support payroll inputs, including review and submission of timesheets
• Assist with accounts administration including invoicing, reconciliations and debtor support
• Review remittance advices and allocate payments accurately
• Investigate short or missing payments and resolve discrepancies promptly
• Work closely with operational teams to ensure all required documentation is complete and accurate
• Provide general administrative support across the wider team

Stakeholder Management:

• Liaise with clients, project teams, subcontractors and internal stakeholders to progress claims and administration activities
• Build strong working relationships across operations, finance and administration
• Proactively follow up outstanding information and escalates issues where required

Skills & Experience Required:

• 2–5 years' experience in claims, project support or accounts
• Experience in construction, mining, industrial, scaffolding or infrastructure environments (highly regarded)
• Strong background in invoicing, reconciliations, purchase orders and client portals
• Intermediate Excel skills and confidence managing large data volumes
• Excellent organisational and time management skills
• High attention to detail with the ability to identify and resolve discrepancies
• Strong communication skills and ability to build effective stakeholder relationships
• Ability to work with urgency and take ownership of tasks through to completion