Caddens Medical Centre is seeking an experienced practice receptionist. The successful candidate will provide exceptional patient service while managing appointments, administrative tasks, and front desk operations efficiently.
Key Responsibilities
- Greet patients and visitors in a professional and courteous manner.
- Schedule, confirm, and manage patient appointments.
- Register patients and maintain accurate patient records.
- Answer telephone calls and respond to patient inquiries.
- Verify patient details and assist with administrative documentation.
- Coordinate with doctors, nurses, and clinical staff.
- Process payments and issue receipts when required.
- Maintain patient confidentiality and comply with privacy regulations.
- Ensure the reception area is clean, organized, and welcoming.
Role Requirements
Minimum 1 year of experience as a practice receptionist in a medical or healthcare setting.
