Join a team that's redefining how clients experience commercial design and delivery projects across Australia and New Zealand.
As our Client Relationship & Service Manager in Sydney, you'll sit at the centre of Cachet's client sales engagement - leading every stage of the relationship, from prospecting and pitching through to care and long-term partnership. You'll get to work across exciting projects & brands - workplaces, mixed-use commercial assets, industrial, health and medical projects, hospitality and many more...
What You'll Be Doing
- Build and nurture client relationships
- Lead the Client Relationship & Service process: research, outreach, presentations, onboarding and care.
- Partner with project teams to ensure smooth handovers and seamless delivery.
- Champion Cachet Care driving exceptional post-project experience and ongoing engagement.
- Contribute to the evolution of our client development strategy.
- Represent Cachet with confidence at industry events, meetings, and networking opportunities
About You
This is a hands-on, people-driven role for someone who thrives on connection, has strong commercial instincts, and turns opportunities into trusted partnerships.
You'll also have:
- 8+ year's sales experience in the property, design, construction or a related sector.
- Strong communication, presentation and influencing skills.
- A natural ability to connect and build trust.
- A proactive, solutions-focused mindset.
- Commercial awareness and sound judgement.
- Strong organisation and prioritisation skills.
- Integrity, professionalism and confidentiality.
- Alignment with our values of Joy, Integrity and Excellence.
Why You'll Love Working Here
- A team that blends professionalism with personality: supportive, collaborative, and proud of the work we deliver.
- Competitive salary package aligned with your experience.
- Extra days off to recharge: your birthday off + an annual wellness day!
- A social, connected team culture - think coffees, catch-ups, Friday lunches, major event celebrations, and wellness adventures.
- Charity & volunteering opportunities.
- Plenty of fun client events + Industry opportunities + Seminars & learning.
- Clear pathways for growth, with hands-on mentorship from our leadership team.
- Exciting projects with great clients across Australia and New Zealand.
Please note: applicants must have the right to work in Australia.
Client Relationship Manager employer: Cachet Group
At Cachet, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Senior Interior Designer in Melbourne, you'll enjoy unique benefits such as additional birthday and wellness leave, career growth opportunities, and a supportive environment that encourages mentorship and professional development. Join us to work on premium commercial fit-out projects while making a positive impact through our charity and volunteering initiatives.
