At a Glance
- Tasks: Manage health fund billing and follow up on unpaid accounts in a supportive team.
- Company: Cabrini Health, a compassionate and community-focused healthcare provider.
- Benefits: Salary packaging, hybrid work, attractive salary, and professional development opportunities.
- Other info: Inclusive workplace culture with a commitment to employee growth and community service.
- Why this job: Make a meaningful impact in patient care while growing your career in healthcare.
- Qualifications: Experience in health insurance or medical billing, strong communication skills, and attention to detail.
The predicted salary is between 62100 - 75900 $ per year.
Patient Accounts Administrator – Health Fund Billing & Debt Follow Up Ongoing, Full Time (38hrs per week) Cabrini Malvern location / hybrid arrangement We’re building for the better!
By 2036, more than 150,000 patients will look to us for healthcare every year.
At Cabrini Health we champion community, compassion and career fulfilment.
Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well- resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.
About the role
As a Patient Accounts Administrator, you will work as part of an experienced and dedicated team who are responsible for billing and debtor follow up from Health Funds, TAC and Workcover claims for services provided at Cabrini.
Key responsibilities of the role include
- Raising claims/accounts (Billing) in accordance with the relevant contracts.
- Ensure legislation requirements are met, and all relevant documentation is completed.
- Following up unprocessed claims, resubmissions and attending to audit cases.
- Ensuring clear lines of communication between the Patient Accounts Department and other Cabrini departments.
- Ensuring a high standard of care is provided to all stakeholders.
- Following up unpaid accounts with health funds, TAC and Workcover and third-party providers.
About you
The successful candidate will be someone who thrives on delivering exceptional service. You will also have the following:
- Previous experience in a Private Health care, medical environment, or health insurance industry.
- Previous experience and confidence in billing inpatient claims.
- Have experience in using Web Pas and Eclipse, other health fund and third-party portals.
- High Attention to detail.
- A high level of effectiveness in a team-based environment and an ability to work autonomously.
- Knowledge of medical terminology.
- A professional attitude with excellent verbal and written communication skills.
What we offer
- Opportunity to increase your take-home pay with Salary Packaging up to $18,850 per year tax free
- Attractive salary, 13% superannuation and 17.5% annual leave loading
- Hybrid arrangement, with office and remote working available
- Access to a range of staff benefits including retail offers, discounted hospital services and savings on eligible private health fund services
- Located close to public transport with Myki discount on offer
- Commitment to employee development and career growth
- Excellent workplace culture in a mission based, values driven organisation
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities.
Inclusion is core to our mission.
As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast.
Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.
There is something special about Cabrini Health.
Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients.
We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values
- Compassion
- Integrity
- Courage
- Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested.
Vaccination for COVID-19 is highly recommended.
- Enquiries to: Lara Nicholson, Manager Patient Accounts –
- #J-18808-Ljbffr
Patient Accounts Administrator employer: Cabrini Health
Cabrini Health is an exceptional employer that prioritises employee well-being and professional development, offering a hybrid work model at our Malvern location. With a strong focus on collaboration and high-quality service, we provide our staff with opportunities for growth and the chance to make a meaningful impact in the healthcare sector. Join us to be part of a supportive work culture that values innovation and excellence in patient care.