CRM & Loyalty Leader

CRM & Loyalty Leader

Full-Time 101430 - 123970 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead customer retention and brand loyalty for iconic brands like Gazman and Perri Cutten.
  • Company: Join the dynamic Austin Group, known for its innovative approach to customer engagement.
  • Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
  • Other info: Work with creative teams to deliver impactful communications and unlock commercial opportunities.
  • Why this job: Shape personalised experiences and drive real impact in a customer-centric business.
  • Qualifications: Experience in CRM, marketing automation, and strong leadership skills required.

The predicted salary is between 101430 - 123970 $ per year.

Austin Group is seeking a Group CRM & Loyalty Manager to lead customer retention, CLV, and brand loyalty across Gazman, Perri Cutten, and Cable.

You will shape personalised experiences, unlock commercial opportunities, and drive a customer-centric business with senior stakeholder engagement.

Expect to own CRM platforms, marketing automation, and data governance while guiding a high-performing team and collaborating with Marketing, e Commerce, and Creative teams to deliver impactful communications.

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CRM & Loyalty Leader employer: Cable Melbourne Pty

Cable Melbourne Pty offers a vibrant and supportive work environment in Elsternwick, perfect for those passionate about fashion and customer service. As a part-time Retail Sales Associate, you'll enjoy flexible hours, opportunities for personal growth, and the chance to be part of a dynamic team that values collaboration and creativity. Join us to not only enhance your retail skills but also to build lasting relationships with customers in a stylish setting.

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Contact Details:

Cable Melbourne Pty Recruitment Team

We think you need these skills to ace CRM & Loyalty Leader

Customer Retention Strategies
Customer Lifetime Value (CLV) Analysis
Brand Loyalty Development
Personalisation Techniques
Commercial Opportunity Identification
CRM Platform Management
Marketing Automation