ICT SUPPORT TECHNICIAN FOR LEICA PRODUCTS - NSW
Established in 1934, we are Australia’s leading supplier of precision positioning products, with over 320 staff and 7 locations Australia wide. Offering a vast array of GPS, Construction, Machine Control and Survey products, no other supplier can match the level of knowledge, experience and support of our company.
Strong growth means that the company is now looking to further strengthen the team by adding another Full Time Support Technician to work with our team in Sydney.
THE ROLE:
As a Support Technician, you will report directly to the NSW Geospatial Manager and be responsible for the following duties:
Analysis of hardware and software requirements and issues in relation of Leica suite of products
Provide Technical support and troubleshooting for software related issues
Conduct software inventory and license management
Collaborate with Survey Team for software needs and implementation solutions
Preparation of equipment including leasing with Service Department for pre delivery check and software installation
Undertaking troubleshooting evaluation, testing and rectification as required
Support customers with technical inquiries
Liaising with clients, direct, phone and email
Record keeping, quotes and assist with data recording
QUALIFICATIONS AND EXPERIENCE REQUIREMENTS:
Relevant qualifications in Information Technology / Engineering or the equivalent.
At least 2 years experience as an ICT Technical Support specialist.
Experiences of, and certification with Leica TPS/GPS products.
Experience in working with Leica related software and hardware.
SALARY: Base : $88,000 base + 12% superannuation
Your employment with CRK is subject to the completion and disclosing the results of a National Police Record check.
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ICT SUPPORT TECHNICIAN FOR LEICA PRODUCTS - NSW in Sydney employer: C R Kennedy & Company
As Australia's leading supplier of precision positioning products, our company offers a dynamic work environment in Brisbane where innovation and expertise thrive. We prioritise employee growth through continuous training and support, ensuring that our team members are equipped with the latest skills and knowledge in the industry. With a strong focus on collaboration and problem-solving, we foster a culture that values each individual's contributions while providing all necessary tools for success.
