Specialist Technicians in Melbourne

Bytewize is seeking highly experienced IT professionals to fill contract and ongoing employment positions that are available within our company. Successful candidates will be employed by Bytewize to provide ongoing technical support services to the Department of Education through the Technical Support to Schools Program (TSSP). Bytewize has been in business for over 25 years and is a long-standing panel member of the TSSP Program.

These are not entry-level positions; all candidates must have a minimum of 1 year’s industry experience, including previous experience within the TSSP program or extensive experience within the education sector or equivalent corporate industry experience is essential for consideration.

The roles and responsibilities consist of managing the IT infrastructure within Department of Education schools:

• Administration of school network and server infrastructure
• Providing ICT support services to both the staff and students in large ICT-based learning environments
• Ability to manage and service Windows and Apple devices on an enterprise scale
• Administration and support of Hyper-V virtualized server environments
• Administration of various Windows and Linux based servers
• Cloud-based service management and administration (Google and Microsoft Services)
• Mobile Device Management administration and deployment
• High level enterprise network administration skills required - Cisco and HP switches
• Administration of Cisco wireless network technologies, including wireless controllers and access points
• Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required
• Extensive knowledge and experience in Department and TSSP initiatives will be highly regarded
• Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded
• Ability to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when required
• Technical documentation writing skills

Personal Attributes Required:

• Highly motivated industry professionals who can work autonomously or as part of a team
• Excellent problem-solving techniques with the ability to call upon available resources and escalate to senior management when required
• Punctual, reliable and well-organised candidates need only apply
• Excellent human relations and people skills with a genuine passion for the ICT industry
• Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required
• The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience
• Current driver’s license and reliable motor vehicle
• Police and background checks will be performed on all shortlisted candidates

Remuneration and Payment:

• Pay rate is dependent on the candidate’s skill set and level of relevant industry experience
• Reviews on staff pay rates based on performance
• Top pay rates guaranteed to all candidates with a total salary package in the range of $70,000-$110,000 per year
• This vacancy is for full-time roles available with negotiable options available
• Other benefits include company vehicle, training and development