At a Glance
- Tasks: Troubleshoot customer issues via email, chat, and phone while managing support tickets.
- Company: Bytewize Consulting, a dynamic tech consulting firm in Canberra.
- Benefits: Full-time role with growth opportunities and professional development.
- Other info: In-office position with a vibrant work culture and career advancement potential.
- Why this job: Join a supportive team and enhance your tech skills while helping customers.
- Qualifications: Strong communication skills and experience with SaaS products required.
The predicted salary is between 47250 - 57750 $ per year.
Bytewize Consulting is seeking a capable tech support specialist to join our Canberra team.
You will troubleshoot and resolve customer issues across email, chat and phone, manage support tickets and contribute to knowledge bases.
This is a full-time, in-office role with opportunities for growth and professional development.
You'll need strong communication, solid technical understanding, and experience with Saa S products.
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Tech Support Specialist in Canberra employer: Bytewize Consulting
Bytewize is an exceptional employer, offering a dynamic work environment in Lake Bolac, Australia, where experienced IT professionals can thrive. With competitive salaries ranging from $80,000 to $110,000 and flexible employment options, employees benefit from ongoing training, professional development, and the opportunity to make a meaningful impact in the education sector through the Technical Support to Schools Program. The company fosters a collaborative culture that values reliability and innovation, making it an attractive choice for those seeking rewarding careers in ICT support.
