BYD Windsor, proudly a part of Harmony Auto, a BYD flagship store in NSW, is at the forefront of the electric vehicle revolution in Australia. Harmony Auto is recognised as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.
Key Responsibilities
- Promote and develop dealership maintenance services
- Manage customer maintenance appointments
- Receive customers and prepare work orders
- Coordinate progress of maintenance work
- Prepare vehicles for delivery after maintenance
- Handle vehicle delivery and return processes
- Follow up with customers to ensure satisfaction
- Coordinate ordering of special parts
- Implement fair and consistent warranty policies
- Support pre-delivery inspections and new car handovers
- Provide excellent customer service by addressing inquiries and concerns
- Resolve customer issues through proactive follow-up
Qualifications
- Education: Diploma or higher in Automotive or related field
- Training: Knowledge of relevant laws/regulations
Experience
- 3+ years in automotive repair or related industries
- 1+ year in customer service
- Familiarity with BYD/Toyota operations is advantageous
Skills
- Computer proficiency
- Strong communication and analytical skills
- Valid driver’s license
- Attitude: Positive, team-oriented, professional image, resilient under pressure
You must be eligible to work in Australia
Interstate Candidates are WELCOME.
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Service Advisor - BYD Windsor employer: BYD Harmony Auto Australia
BYD Wollongong, part of Harmony Auto, is an exceptional employer at the forefront of the electric vehicle revolution in Australia. With a supportive team culture, modern workshop facilities, and genuine opportunities for career growth, we offer our Service Technicians not just a job, but a chance to be part of a sustainable future in the automotive industry. Join us for EV-specific training and a competitive salary as we redefine luxury and innovation together.
Contact Details:
BYD Harmony Auto Australia Recruitment Team
