BYD Haberfield , proudly a part of Harmony Auto, is at the forefront of the electric vehicle revolution in Australia. Harmony Auto is recognized as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.
With a commitment to sustainability and innovative technology, we aim to reshape the automotive landscape through high-performance electric vehicles. Our state-of-the-art showroom is part of a dynamic network, dedicated to providing exceptional service and pioneering solutions in the automotive industry.
Due to business expansion, we are seeking a Business Development Center (BDC) Consultant- NSW to join our dynamic team.
The BDC Consultant
is the frontline of customer engagement, responsible for managing inbound and outbound communications, booking appointments, and supporting the dealership's sales and service teams. This role ensures every lead is handled promptly and professionally, driving customer satisfaction and dealership growth.
Key Responsibilities
- Handle inbound calls, online inquiries, and showroom leads with urgency and professionalism.
- Conduct outbound follow-ups for sales leads, service reminders, and customer retention campaigns.
- Schedule test drives, service appointments, and consultations.
- Maintain accurate and up-to-date records in the CRM system.
- Support Sales Consultants and Service Advisors with qualified leads and smooth customer handovers.
- Meet daily and weekly activity targets for calls, appointments, and conversions.
Qualifications & Skills
- Experience in customer service, call centre, or sales support roles.
- Strong communication skills with a customer-first mindset.
- Ability to multitask across phone, email, and CRM platforms.
- Automotive knowledge preferred
- Results-driven with the ability to meet activity and conversion targets
You must be eligible to work in Australia
Be part of Australia's EV revolution. Immediate interviews, fast offers, and a chance to grow with the nation's largest luxury EV importer.
Business Development Center Consultant [ BDC ]- NSW employer: BYD Harmony Auto Australia
BYD Wollongong, part of Harmony Auto, is an exceptional employer at the forefront of the electric vehicle revolution in Australia. With a supportive team culture, modern workshop facilities, and genuine opportunities for career growth, we offer our Service Technicians not just a job, but a chance to be part of a sustainable future in the automotive industry. Join us for EV-specific training and a competitive salary as we redefine luxury and innovation together.
Contact Details:
BYD Harmony Auto Australia Recruitment Team
