Gold Coast, Full Time, Automotive
Please Quote Reference Number 17866
- Experienced Service Manager, preferably in automotive
- Work with cutting-edge electric vehicles
- Attractive remuneration package
Join BYD as a Service Manager - Drive the Future of Automotive Excellence!
Are you passionate about delivering exceptional customer service, leading a team of professionals and have a strong background in automotive service management?
Key Responsibilities
- Lead and manage daily operations of the service department, ensuring high standards of customer satisfaction.
- Oversee a service team, providing training, coaching, and performance management.
- Ensure efficient and timely repair services, maintaining high-quality standards.
- Develop and implement strategies to improve service efficiency and customer experience.
- Handle customer concerns, ensuring quick and effective resolutions.
- Maintain strong knowledge of BYD's electric vehicle technology and innovations.
- Monitor service department performance, managing key metrics, and ensuring profitability.
What We're Looking For
- Proven experience as a Service Manager, preferably in the automotive industry.
- Strong leadership skills and the ability to motivate and manage a team.
- Excellent customer service and communication skills.
- Knowledge of electric vehicles and emerging automotive technologies is a plus.
- Strong organisational and time management skills.
- Problem-solving ability and keen attention to detail.
- Hold a valid driver's license.
Why BYD Gold Coast?
- Work with cutting-edge electric vehicles that are shaping the future of transportation.
- Competitive remuneration, benefits, and career growth opportunities
Service Manager | BYD Gold Coast employer: BYD Gold Coast
Prestige Cars Group is an exceptional employer, offering a dynamic and fast-paced work environment on the beautiful Gold Coast. With a focus on employee growth and development, we provide attractive remuneration packages and the chance to work with one of Australia's fastest-growing luxury automotive brands, BYD. Join our team and be part of a culture that values excellence in customer service and fosters lasting relationships.
