Customer Experience Specialist – Sydney

Customer Experience Specialist – Sydney

Sydney Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Be the friendly face for customers, resolving inquiries and ensuring a smooth experience.
  • Company: Join BYD Australia, a leader in the automotive industry.
  • Benefits: Gain valuable experience in customer service and work in a supportive team environment.
  • Other info: Onsite role in Sydney with opportunities for growth in the automotive sector.
  • Why this job: Make a real difference in customer satisfaction while working with an innovative brand.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 62100 - 75900 $ per year.

BYD Australia is seeking a Customer Experience Representative based in our NSW Sydney Office.

You’ll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a smooth, positive experience at every interaction.

This role is five days onsite at our Sydney office.

You’ll create tickets, coordinate with teams, build rapport, document interactions, and protect customer information while upholding security and privacy standards.

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Customer Experience Specialist – Sydney employer: BYD Australia & New Zealand

BYD Australia & New Zealand is an exceptional employer, offering a dynamic work environment at our Mulgrave office where innovation thrives. Employees benefit from a collaborative culture that encourages professional growth through hands-on experience with cutting-edge big data technologies and BI solutions. With a focus on meaningful projects that drive business insights, team members are empowered to make impactful contributions while enjoying a supportive atmosphere that values their development.

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Contact Details:

BYD Australia & New Zealand Recruitment Team

We think you need these skills to ace Customer Experience Specialist – Sydney

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Customer Service
Teamwork