At a Glance
- Tasks: Be the friendly voice for our customers, handling inquiries and admin tasks.
- Company: Join Baptistcare, a caring organisation dedicated to supporting people at home.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Other info: Great opportunity for growth in a rewarding field.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 47250 - 57750 $ per year.
Baptistcare is seeking a Customer Service Support (CSS) staff member who serves as the first point of contact for our Support at home package customers.
The role involves handling day-to-day customer account administration tasks and delivering exceptional service by phone and email.
You will liaise with customers daily to provide admin support for care plans, assist with enquiries, and ensure accurate records.
This is a role focused on responsiveness, accuracy, and friendly communication.
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Customer Care & Admin Liaison – Support employer: BWS
BWS is an exceptional employer that fosters a vibrant and inclusive work culture, empowering Store Managers to lead with creativity and passion. Located in Bentleigh, you'll enjoy career growth opportunities within the extensive Endeavour Group network, alongside exclusive discounts and comprehensive wellbeing support. Join us in creating memorable experiences for our customers and community while having fun and making a meaningful impact every day.
