At a Glance
- Tasks: Support students' wellbeing and engagement in an online learning environment.
- Company: Join The BUSY School, a not-for-profit focused on youth education and support.
- Benefits: Enjoy salary packaging, professional development, and a collaborative team culture.
- Other info: Be part of an innovative online education model with career growth opportunities.
- Why this job: Make a real difference in young people's lives and help them achieve their goals.
- Qualifications: Experience in youth support or education and strong interpersonal skills.
The predicted salary is between 41850 - 51150 $ per year.
- Student Support Officer - Term 1 2027 Start
- Support Students to Thrive in Education and Life
The BUSY School is seeking a passionate and proactive Student Support Officer to join The BUSY School Online (TBSO) team.
This is more than a support role.
It's an opportunity to build trusted relationships with young people, support their wellbeing and engagement, and help them overcome barriers to education.
Working closely with students, teachers and support staff, you'll play a key role in promoting student participation, attendance, wellbeing and successful educational outcomes in an online learning environment.
As part of a dedicated and supportive team, you'll contribute to creating a positive and inclusive learning experience where students feel connected, supported and empowered to achieve their goals.
About The BUSY School
The BUSY School is part of The BUSY Group, a not-for-profit organisation with nearly 50 years' experience as a community partner delivering employment services, vocational education and training, apprenticeships, mentoring, Inclusive Employment Support and allied health services.
We are a growing independent Special Assistance School with campuses across Queensland and New Zealand, providing an alternative program for Year 11 and 12 students who are disengaged or at risk of disengaging from education.
Each campus provides a supportive, safe learning environment and unique education model combining:
- Individualised education and wellbeing support
- Vocational Education and Training (VET)
- Real‐world work experience opportunities
- School‐based apprenticeships and traineeships
- Career pathway planning and employment connections
Our team works alongside students to provide wrap‐around support that helps them complete their secondary schooling, achieve their goals and transition successfully into employment, further training or higher education.
Job Description
About this Opportunity
As a Student Support Officer, you will work closely with students and school staff to support engagement, attendance, wellbeing and participation in learning.
You will play an important role in identifying barriers to education and implementing strategies that help students remain connected to their studies and future pathways.
- Full Time, permanent role
- 52 weeks per annum, 4 weeks annual leave
- Commencing Term 1 - 18 January 2027.
- Key Focus Areas
- Supporting student attendance, engagement and participation during online lessons
- Supporting student onboarding and successful participation in online learning
- Building positive relationships with students, families and caregivers
- Collaborating with teachers, learning support and wellbeing to remove barriers to learning and engagement
- Providing initial wellbeing and pastoral support to students
- Maintaining accurate student records, case notes and engagement data
- Participating in case management and intervention planning activities
- Contributing to a safe, positive and inclusive school culture aligned with child safety principles
Why Join The BUSY School?
- Make a genuine difference in the lives of young people
- Join a supportive and collaborative school team
- Build meaningful relationships with students and families
- Access salary packaging and employee benefits
- Professional development and career growth opportunities
- Be part of a purpose-driven organisation focused on education, employment and opportunity
- Join an innovative and growing online education model committed to improving outcomes for young people
- Desired Skills and Experience
About You
To be successful in this role, you will have
- Experience working in youth support, education, community services, wellbeing, counselling or a related field
- A genuine passion for supporting young people to achieve positive outcomes
- Strong interpersonal and relationship‐building skills
- Excellent communication and stakeholder engagement abilities
- The ability to manage competing priorities and work collaboratively within a multidisciplinary team
- Strong computer, administrative and data management skills
- Experience supporting young people facing educational, social or personal barriers will be highly regarded
- A current Working with Children Blue Card (or ability to obtain)
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind.
The appointment of successful applicants will be subject to satisfactory employment screening, including criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations Peoples, people from culturally diverse backgrounds and people with disabilities.
Student Support Officer - Term 1 2027 Start in Brisbane employer: Busy At Work
At BUSY At Work, we are dedicated to making a meaningful impact in the lives of young people by providing access to skills, education, and employment opportunities. Our vibrant work culture fosters collaboration and community engagement, allowing you to build strong relationships while enjoying generous benefits like additional paid leave, a dedicated training budget, and a supportive team environment. Join us in our Dandenong office and be part of a not-for-profit organisation that values your growth and empowers you to create unbounded possibilities for the youth in our community.
