At a Glance
- Tasks: Lead strategic communications and storytelling to enhance brand reputation and support business goals.
- Company: Join Busways, a trusted name in public transport with over 80 years of experience.
- Benefits: Enjoy fitness discounts, career progression, and a supportive team environment.
- Other info: Dynamic role with strong potential for permanent employment and excellent career growth.
- Why this job: Make a real impact in the community while developing your communication skills.
- Qualifications: Tertiary qualifications in communications with 4+ years of relevant experience.
The predicted salary is between 63450 - 77550 $ per year.
Ready for your next opportunity? Bring your strategic and storytelling communications support for business strategy to Busways’ Pymble Head Office as a Communications Officer!
What You’ll Be Doing
- Lead and deliver strategic communications and storytelling to support business objectives, brand reputation, and key initiatives.
- Manage media relations, PR activity, crisis/issues management, and proactive storytelling across all major channels.
- Plan, create and oversee a 12-month content and social media calendar across digital, print, and internal platforms.
- Provide high-level communications advice, research industry trends, and identify emerging opportunities.
- Collaborate closely with marketing, design, and internal stakeholders to deliver campaigns on time and within budget.
- Build strong internal and external relationships while championing Busways’ values, brand standards, and culture.
What You’ll Bring
- Tertiary qualifications in communications, public relations or a related field, with 4+ years’ experience in a similar role.
- A solid understanding of public transport operations, customer behaviour, service reliability and the regulatory environment affecting bus networks.
- Proven expertise in media relations, issues management, social media strategy, and content calendar management.
- Strong strategic communications capability with demonstrated experience delivering high-impact campaigns.
- The ability to respond quickly and calmly to urgent operational or safety incidents, working alongside operations, depot teams, and leadership to provide accurate, timely updates.
- A strong understanding of the political and community landscape affecting public transport, with an ability to navigate government priorities, community expectations, and contractual obligations.
- Exceptional writing skills across a wide range of formats including digital, media, thought leadership and marketing content.
- Highly organised with the ability to manage multiple priorities, meet deadlines, and maintain exceptional attention to detail.
- Strong stakeholder engagement skills, advanced computer literacy, and the legal right to work in Australia with a current driver’s licence.
What We Offer You
- At Busways, we don’t just transport people – we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:
- Fitness Passport – discounted access to multiple fitness facilities.
- Free staff shuttle from the Central Coast and Blacktown depots.
- Employee Assistance Program for you and your family.
- Career progression opportunities and full training.
- Free secure on-site parking.
- Employee referral bonuses & tax-effective salary packaging options.
Who We Are
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.
Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%. Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
Communications Officer in Sydney employer: Busways
Busways is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive team culture, flexible work arrangements, and a commitment to community impact, you will thrive in a modern office environment while making a meaningful difference in the lives of injured workers. Join us to enjoy great benefits, including fitness access, social events, and a high rate of conversion to permanent roles, all while contributing to safe and reliable transport services across NSW and South Australia.
