Operations Administration Assistant - Full Time Ryde, NSW
Ready for your next opportunity? Bring your administration, customer service and organisational skills to Busways' Ryde depot! We're looking for a proactive Operations Administration Assistant to support our busy depot operations. You'll play an important role in keeping things running smoothly while making a positive difference to our drivers, customers and the wider community.
What You'll Be Doing
- Contribute to a fast-paced environment where no two days are the same, providing administrative support across a variety of operational activities.
- Provide front-of-house reception support, including answering enquiries, welcoming visitors and managing lost property.
- Coordinate a range of depot administration tasks including banking, petty cash, purchasing, uniform orders and general office administration.
- Support depot operations by assisting with charter bookings, driver enquiries, student transport administration and maintaining operational records.
- Liaise with internal and external stakeholders including drivers, schools, customers and Transport for NSW to deliver exceptional service.
- Assist with depot compliance activities including audits, drug and alcohol testing administration, inductions and operational documentation.
What You'll Bring
- Previous administration or operations support experience in a busy, customer-focused environment.
- Strong computer skills, including Microsoft 365 (particularly Outlook, Excel and Word), with the ability to quickly learn new systems.
- Excellent organisational skills with the ability to prioritise competing tasks, manage deadlines and maintain a high level of accuracy.
- Confident written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
- A flexible, proactive approach with strong attention to detail and the ability to follow policies and procedures.
- Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights.
What We Offer You
At Busways, we don't just transport people - we care about every part of the journey. You'll be part of a supportive, collaborative team in a modern office environment with great benefits, including:
- Career growth opportunities
- A supportive team culture with regular lunches and social events
- Employee Referral Program - generous cash bonuses
- Free secure on-site parking
- Fitness Passport - discounted access to multiple fitness facilities
- Confidential support via Telus Health's Employee Assistance Program
Who We Are
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we're committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.
Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.
Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
Operations Administration Assistant - Ryde employer: Busways Group
Busways is an exceptional employer, offering a supportive work environment and a comprehensive paid training program for aspiring Bus Drivers at our Ryde depot. With competitive pay rates, flexible shift options, and a strong focus on employee development, we ensure that our team members not only thrive in their roles but also enjoy a healthy work/life balance while serving the community.
