Customer Experience Leader – Hybrid in Burwood

Customer Experience Leader – Hybrid in Burwood

Burwood Full-Time 63000 - 77000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a dynamic team to enhance customer experiences and drive community-focused service improvements.
  • Company: Burwood Council, dedicated to serving and transforming our vibrant community.
  • Benefits: Flexible work arrangements, including remote work and a rostered day off for better work-life balance.
  • Other info: Join a high-performing team with opportunities for personal and professional growth.
  • Why this job: Make a real difference in the community while enjoying a supportive and innovative work environment.
  • Qualifications: Strong leadership skills and a passion for customer service and community engagement.

The predicted salary is between 63000 - 77000 $ per year.

Burwood Council is seeking a Coordinator Customer Experience to lead a high-performing team and drive customer-centred transformation across our community.

You will deliver innovative service improvements and shape how the council anticipates and responds to diverse community needs.

This role offers flexible work arrangements, including work from home and our RDO scheme, enabling a healthy work-life balance while delivering meaningful outcomes for Burwood and its residents.

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Customer Experience Leader – Hybrid in Burwood employer: Burwood Council

Burwood Council is an exceptional employer that prioritises community engagement and employee well-being. With a focus on creating vibrant town centres, employees enjoy flexible working arrangements, access to health initiatives, and a supportive work culture that values diversity and inclusion. Join us in shaping the future of Burwood while growing your career in a dynamic and collaborative environment.

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Contact Details:

Burwood Council Recruitment Team

We think you need these skills to ace Customer Experience Leader – Hybrid in Burwood

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Attention to Detail
Team Collaboration