Burger Urge Shift Supervisor| Newcastle
Location: Glendale
The Role
As Shift Supervisor, you'll play a hands‐on leadership role ensuring smooth, high‐quality daily operations, including:
- Leading shifts and motivating team performance
- Delivering outstanding customer service and guest experiences
- Overseeing food preparation, service standards, and product quality
- Maintaining food safety, hygiene, and compliance
- Managing inventory, stock, and ordering
- Ensuring a clean, organized, and high‐standard venue
- Handling customer issues confidently and professionally
- Supporting team training, culture, and operational success
- Assisting with marketing and promotional initiatives
Burger Urge Perks
- Generous employee discounts on food and merchandise
- Career growth and promotion pathways within a fast‐growing company
- Strong market position with job security
- A creative and supportive brand culture
What We're Looking For
- 1–2 years' experience in a supervisory role within hospitality
- Strong leadership and communication skills
- Proven ability to deliver exceptional customer service
- Ability to thrive in a fast‐paced, high‐volume environment
- Positive, motivated, and solutions‐focused attitude
- Flexible availability, including evenings and weekends
- Current Food Safety Supervisor Certificate (or willingness to obtain)
- Current RSA certification (or willingness to obtain)
Shift Supervisor | Glendale in Maitland employer: Burger Urge
At Burger Urge, we pride ourselves on being an excellent employer that fosters a dynamic and collaborative work culture. As a Multi-Site Development & Facilities Coordinator, you will enjoy opportunities for professional growth while working in a supportive environment that values innovation and teamwork. Our commitment to employee development, coupled with the excitement of contributing to new venue openings and refurbishments across Australia, makes Burger Urge a rewarding place to build your career.